Privacy Policy

We collect information you provide directly and information collected automatically when you use the Services.

Information you give us:

• Name, email address, and contact details (newsletter, contact form, signups).
• Account credentials and profile data for community membership.
• Payment and billing details processed through our third-party payment providers.
• Parent/guardian information and consent records when registering minors.
• Messages, posts, comments, and content you submit through the community.
• Survey responses, intake forms, and coaching session notes you choose to share.

Information collected automatically:

• Device information (IP address, browser, operating system).
• Usage data (pages viewed, links clicked, time on site).
• Cookies, pixels, and similar tracking technologies (see our Cookie Policy).
• Analytics data from tools such as Google Analytics or similar providers.

• Operate, maintain, and improve the website and Services.
• Deliver newsletters, programs, coaching, mentorship, and community access.
• Process payments, subscriptions, and renewals.
• Respond to inquiries and provide customer support.
• Send transactional and marketing communications (you can unsubscribe at any time).
• Monitor and protect the safety, integrity, and security of the platform.
• Comply with legal obligations and enforce our Terms & Conditions.

We use cookies and similar technologies to recognize you, remember preferences, analyze traffic, and personalize content. You can control cookies through your browser settings and our cookie banner. See our Cookie Policy for details.

We use trusted third-party tools to operate the Services, including payment processors, analytics, email marketing, video hosting, and community software. These providers process information on our behalf under their own privacy policies. We do not sell your personal information.

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

The Services are designed for youth athletes and their families. We require verifiable parent or guardian consent before collecting personal information from a child under 13. Parents may review, request deletion of, or refuse further collection of their child's information by contacting us. We do not knowingly collect personal information from children under 13 without parental consent.

For more information, see the FTC's COPPA guidance.

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, opt out of marketing communications, and request a copy of the data we hold about you. To exercise these rights, contact us at the email below.

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

The Services are operated from the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the U.S. under U.S. law.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Questions about this Privacy Policy? Email hello@smilezone.app or visit our Contact page.